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  Microsoft CRM was developed based on a vision to provide the functionality needed to exceed expectations for what a CRM solution should offer the customer, including not only the traditional operational aspects but also the ability to collaborate with team members, partners, and the customers themselves to ensure highest possible levels of customer satisfaction and profitability

Microsoft CRM is fully Arabized
To respond to the local and regional market demands for arabized solutions, Microsoft developed an arabized version of CRM with Arabic user interface





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